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  • Where will my dog sleep?
    We aim to make your dog feel as comfortable and safe as possible. and can provide various different sleeping arrangements in a home from home environment We have 10 luxurious and spacious indoor houses with toddler beds that can accommodate three dogs from the same household. For dogs that like company at night, we have a large lounge with sofas and beds where they can cuddle up together. We also use other rooms in the house to try keep things the same as they are used to at home. There are large clean stables with a private yard for dogs that sleep outdoors. If your dog likes to sleep in a crate at night, it's necessary to send it with them. During the day all the indoor dogs can nap in the kitchen or sitting room at their leisure.
  • Where do I go to check in or check out when I arrive?
    On arrival please call us (086 854 2838) for access. Parking is to the right of the front door. Please wait in your car with your dog until a member of staff comes to assist you. We will meet you there ASAP but appreciate your patience if we are delayed tending to our dog guests. Dogs must be kept on a lead as this communal area is not secured. Please ensure your dogs harness/collar is properly fitted. There is strictly no children allowed on the premises in the interest of their safety & for insurance purposes. Animals are unpredictable & may unintentionally hurt a child. Preferably only one adult needs to attend when visiting or checking in/out.
  • Are children allowed on the premises?
    No. There is strictly no children allowed on the premises in the interest of their safety & for insurance purposes. Animals are unpredictable & may unintentionally hurt a child. Preferably only one adult needs to attend when visiting or checking in/out.
  • Can dogs with separation anxiety Board or join Daycare?
    We go above and beyond to make your pet happy and comfortable. Usually they end up loving their holiday! We do a trial night or two before a longer stay to allow us to assess them and this will help them to settle. However if they are very unsettled we unfortunately won't be able to have them stay, as in a home from home environment this would keep everyone including the dogs awake! They may cause damage to doors also furniture and create a stressful environment.
  • What time is Overnight check in/check out?
    Monday - Friday Check in 10am-12pm Check out 10am -12pm Or you can book a day in Doggie Daycare and check out between 4pm-7pm (Monday to Friday only) Sunday & Saturday Check in/out is between 10:30am - 12pm only.
  • What do I need to pack for my dog's Overnight Stay?
    We will need their harness or collar that they're normally walked in. Halti head collars are fine if your dog is happy wearing it. We don't allow muzzles or any type of anti-barking/electronic device collar (even if its turned off) We provide leads, bowls, toys and clean comfortable bedding. A piece of clothing, blankets or personal toy that contains a scent from home is recommended to help your pet settle. Bedding can be sent if you wish but please keep in mind that dogs belongings may get destroyed or soiled. We also need their usual food as changes to diet may cause stomach upset. Please label dogs belongings where possible, especially dog food.
  • Is there a vet on-call?
    If a dog should need a vet during their stay, we will contact you or your additional contact on file. For urgent cases we will immediately call our vet. All vet bills must be covered by the owner.
  • Do I need to bring dog food?
    Yes. Any changes to a dogs diet may cause stomach upset and/or diarrhoea. We will provide treats and snacks unless we're instructed not to.
  • What to expect when you pick your dog up after boarding if they have separation anxiety?
    Symptoms may include: Behaving differently Tiredness or lethargic Diarrhoea/Blood in urine or stool/UTI Increased hunger or thirst
  • What vaccinations are required?
    Canine Parvovirus. Infectious Hepatitis. Canine Distemper & Leptospirosis. Canine Cough (Kennel Cough) Canine (Kennel) Cough vaccination must be given at least 2 weeks prior to their stay.
  • Will my dog be suitable for boarding at Bridle House Hounds?
    All dogs must be non-aggressive and good with other dogs and people. They must be vaccinated, house trained, not excessive barkers and be neutered/spayed if over six months.
  • Can you accommodate dogs with special needs?
    Yes. Elderly dogs and dogs with medical conditions will be treated with the utmost care and attention. We can administer medication if needed. Please label clearly and give written instruction.
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